Yes! Monday through Friday, from 8am to 5pm, our customer service representatives will be happy to help you.
After hours, we have a special emergency number that is answered by an Area Supervisor 24/7. Our Area Supervisors rotate call shifts, so there will always be someone available to attend to your property.
Call our regular number, or use our service request email. All service requests are logged into a central database so staff members are informed of your request and can help you. When you request special service, you have the option of having the service performed immediately or during your next weekly service.
We use a central database to log all calls and emails. Each day, our Operations Manager and Area Supervisors review the log to make sure all service requests have been taken care of. The log also helps us monitor trends in the field so we can make adjustments when needed.
Absolutely. We provide a detailed annual budget worksheet to help you with budgeting.
We bill on the 10th of each month for the month of service.
Weekly on the same day each week. If you have restrictions on when your property can be serviced, we can work with you on a schedule that meets your needs. When you need special service on short notice (such as when the building owner comes to visit), we make every effort to accommodate you.
Twice a year – spring and fall. In April, we install the spring/summer color, filling in additional color in July. In October, we install the fall/winter color, filling in additional color in January or February.
If the rainfall is light, we will service your property as usual. If the rainfall is heavy, we will remove trash and debris.
Yes! We are experts at water conservation practices – see our Water Management page for details.
We provide comprehensive, proactive landscape maintenance. Services include management of turf, groundcover, trees, vines and shrubs, seasonal color, integrated pest management, water management and landscape renovation.
We service office parks/buildings, high-rise buildings, retail centers, hotels, industrial parks, condominiums/HOA and apartment communities.
On the 1-80 corridor, we service properties from Vallejo to Auburn. On 1-5 and Hwy 99, from Woodland to Stockton. On Hwy 50, from Sacramento to El Dorado Hills. If your property is not in our current service area, ask us. We may be able to expand our area to accommodate you.
Yes! Since our founding in 1987, we have used sustainable landscape practices that promote clean water and soil, reduce landfill waste, reduce energy use and conserve water. See our Sustainable Practices page and our Water Management page for more information.
Yes! We have a LEED AP on staff and service many of Sacramento’s best-known LEED certified properties. See our LEED page for details.
ACRE Association of Commercial Real Estate
BOMA Building Owners and Managers Association, Sacramento
CLCA California Landscape Contractors Association
CREW Commercial Real Estate for Women
Planet Professional Landcare Network
U.S. Green Building Council
Certified California Small Business
Certified Minority Business Enterprise
IFMA International Facility Management Association